Refund policy
In short
- Robotron plans are one-time payments and are not refundable, fully or partly.
- Nothing renews by itself, so you are never charged again unless you buy again.
- Please try the free commands every PC gets before you buy.
1. Try before you buy
Chat with Robotron is free, and every PC gets free action commands, so you can check that Robotron works on your PC, with your microphone and your apps, before paying.
2. No refunds
Because a plan starts working on your PC the moment it is bought, payments for Robotron plans (monthly, yearly or coupon prices) are not refundable, including for unused days.
3. When we will make it right
- Charged twice for the same order, or charged but no licence arrived: write to us and we will issue the licence or refund the duplicate payment.
- Something does not work: write to us. We will help you fix it, and if a problem on our side stops Robotron from working for a long time, we will extend your plan.
- New PC: move your licence from the app’s plan screen (up to twice a month). If that does not work, we will move it for you.
4. How to contact us
Email robotron@infinitytechsolutions.tech with your licence key (it starts with RBT-) or the email you used to pay, and the Razorpay payment ID if you have it. We reply within 2 working days. Any approved refund for a duplicate payment goes back to the original payment method through Razorpay, usually within 5 to 7 working days.